Shipping & Returns
Europe & USA
Please allow two weeks for delivery of the order being placed unless an item is backordered.
Rest of World
Please allow three weeks for delivery of the order being placed unless an item is backordered.
You have 14 days to return an item for a refund if you are not happy with it, from the original delivery received date in order to be eligible for return. Items returned must be sent to us insured and unopened and be in a 'new' condition. All returns must include a copy of the invoice so we have your complete order and contact information. The shipping charge is not refunded.
Louisa Parris And Company Limited is not responsible for any shipments lost in transit. Therefore packages must be traceable and must require a signature upon delivery (e.g. FedEx, UPS, registered mail).
All returns must be authorized by email first. Louisa Parris And Company Limited will refund the purchase price to you within 14 days of the receipt of returned goods (excluding shipping).